FAQ

Do you verify age?

We verify age through available public records and Veratad age verification services. If we are unable to verify your age, we will contact you for verification. We do not ship to minors under the legal age to purchase tobacco products in your jurisdiction.

We do not ship tobacco products to anyone uner the age of 21. Anyone identified as a minor will have their order cancelled.

We do not sell cigarettes, smokeless tobacco, vapor products, or drug paraphernalia.

Do you Photoshop your pictures?

Absolutely not! We believe in honest photographs, so what you see is what you get! You'll probably notice some lint (from those pesky polishing cloths), fingerprints, my reflection, and some glare. We take the best pictures we can to acurately display our pipes. We keep it simple. Just good photographs of great pipes!

Shipping

Shipping charges are shown in the checkout, prior to payment. We ship worldwide. We are not responsible for duties or taxes which may be due in your region. International shipments that are returned to us will receive a refund, less shipping charges.

We do not ship tobacco products to jurisdictions which prohibit the shipment of tobacco products. Any ordered products identified as illegal to ship will be removed from your order and a prompt refund given.

Secure Ordering & Payment Options

We accept all forms of payment and offer secure checkout through Paypal processing. Orders must be shipped to your confirmed address. We care about your privacy and security. Your private information is never stored on our servers. We will never share your information with anyone, for any reason!

Returns & Refunds
Don't like it? Not what you expected? We'll take it back! Just send it back to us for a full refund, minus shipping charges. Items must be returned in original condition, within 7 days of receipt. No returns accepted for tobacco products, lighters or butane.